Privacy Policy

Last Updated: 01 October 2026

At Fieldforge Infra, we respect your privacy and are committed to protecting the personal information you provide while using our website, purchasing sports equipment, or enquiring about our sports infrastructure products and services.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you use our website, place an order, submit an enquiry, or contact us, we may collect information such as:

• Name
• Billing and shipping address
• Contact details provided during an order or enquiry
• Product and order information
• Payment-related transaction details
• Website usage and technical information
• Any information voluntarily submitted through forms

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

The information collected may be used to:

• Process and fulfil orders
• Arrange delivery of sports equipment
• Respond to enquiries and requests
• Provide quotations for sports infrastructure projects
• Provide information about our products and services
• Improve our website and customer experience
• Maintain transaction and business records
• Prevent fraudulent or unauthorized activities
• Comply with applicable legal requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Fieldforge Infra does not intentionally store complete debit card, credit card, banking passwords, or other sensitive payment credentials on its own servers. Payment information is handled according to the applicable policies and security practices of the payment service provider.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember website preferences
• Understand website usage
• Improve website performance
• Analyse visitor interactions

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.

5. Sharing of Information

We do not sell or rent customers' personal information.

Information may be shared with trusted third-party service providers when reasonably necessary for:

• Payment processing
• Product delivery
• Website hosting and maintenance
• Order fulfilment
• Analytics and website functionality
• Legal or regulatory compliance

Such information is shared only for legitimate business purposes.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites, services, payment gateways, or other external platforms.

Fieldforge Infra is not responsible for the privacy practices, security, or content of third-party websites. Users are advised to review the privacy policies of those websites before providing personal information.

8. Children's Privacy

Our website is intended for general users and businesses purchasing or enquiring about sports products and services. We do not knowingly collect personal information from children for any purpose unrelated to the services provided through our website.

9. Data Retention

We may retain customer and transaction information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory obligations.

10. Your Privacy Rights

Depending on applicable laws, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain information.

Requests may be subject to verification and applicable legal requirements.

11. Changes to This Privacy Policy

Fieldforge Infra may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact & Business Address

For privacy-related matters or general correspondence, please refer to the business address below:

Fieldforge Infra
House No. 290, Street No. 10,
Sector 8, Gurugram, Haryana, India