Terms & Conditions

Last Updated: 01 October 2026

Welcome to Fieldforge Infra. These Terms & Conditions govern your use of our website and your purchase of sports equipment, products, and sports infrastructure-related services.

By accessing or using our website, you acknowledge that you have read and agreed to these Terms & Conditions.

1. About Fieldforge Infra

Fieldforge Infra is engaged in the supply of sports equipment and sports infrastructure products and solutions, including sports equipment, sports flooring, synthetic surfaces, courts, grounds, accessories, and related products and services.

2. Use of Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent activities
• Attempt to gain unauthorized access to the website
• Interfere with website security or functionality
• Copy or misuse website content without permission
• Submit false or misleading information
• Use the website in a way that may damage or disrupt its operation

3. Products & Product Information

We make reasonable efforts to provide accurate product names, descriptions, specifications, images, and other information.

However, actual product appearance, colour, packaging, dimensions, or minor specifications may vary from website images or descriptions due to manufacturing variations, screen settings, product updates, or supplier changes.

4. Product Availability

All products are subject to availability.

Fieldforge Infra reserves the right to:

• Limit product quantities
• Change product availability
• Discontinue products
• Cancel an order where a product is unavailable
• Offer an alternative product where appropriate

If an order cannot be fulfilled due to availability issues, the customer will be informed and applicable payment/refund arrangements will be handled accordingly.

5. Pricing

Product prices displayed on the website may change without prior notice.

Applicable taxes, shipping charges, installation charges, or other costs may apply depending on the product and order.

For bulk orders, customised products, and infrastructure projects, pricing may be provided through a separate quotation.

6. Orders

Submitting an order through the website does not necessarily guarantee acceptance of the order.

Fieldforge Infra may review an order before confirming it.

An order may be cancelled or declined due to reasons including:

• Product unavailability
• Incorrect pricing or product information
• Payment issues
• Incomplete customer information
• Suspected fraudulent activity
• Other legitimate business reasons

7. Payments

Customers agree to provide accurate payment and billing information when placing an order.

Payments may be processed through third-party payment gateways or financial service providers.

Fieldforge Infra is not responsible for technical failures or interruptions originating from third-party payment providers.

8. Shipping & Delivery

Delivery timelines and shipping conditions may vary depending on the product, quantity, location, and logistics requirements.

For complete information, please refer to our Shipping & Delivery Policy.

9. Returns, Refunds & Cancellations

Returns, cancellations, replacements, and refunds are governed by our Refund & Cancellation Policy.

Certain customised, specially manufactured, used, or project-specific products may be subject to different return conditions.

10. Sports Infrastructure Services

Fieldforge Infra may provide or supply solutions related to sports infrastructure, including sports courts, synthetic surfaces, turf, sports flooring, running tracks, and other related requirements.

For infrastructure projects, the scope of work, materials, specifications, pricing, timelines, installation requirements, payment schedule, and other conditions may be defined in a separate quotation, proposal, work order, or agreement.

Where such a separate agreement exists, its specific terms will apply to the relevant project.

11. Customised & Bulk Orders

Customised and bulk orders may require advance confirmation, special procurement, manufacturing, or additional processing time.

Once materials have been specially procured or customised according to customer requirements, cancellation or refund may be subject to the applicable terms communicated for that order.

12. Intellectual Property

All website content, including text, graphics, logos, images, designs, layouts, photographs, and other materials, is owned by or licensed to Fieldforge Infra unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially use website content without prior written permission.

13. Third-Party Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience. Fieldforge Infra does not control and is not responsible for the content, availability, security, or policies of third-party websites.

14. Limitation of Liability

Fieldforge Infra will make reasonable efforts to maintain accurate website information and reliable services.

However, we shall not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, transportation delays, natural events, technical failures, or other unforeseen circumstances.

15. User Information

Customers are responsible for ensuring that information submitted during an order or enquiry is accurate and complete.

Fieldforge Infra may rely on the information provided by the customer for processing orders, quotations, delivery, and project-related communication.

16. Privacy

The collection and use of personal information are governed by our Privacy Policy.

By using our website, you acknowledge that your information may be processed in accordance with that policy.

17. Changes to Terms

Fieldforge Infra reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated version is published on this page.

Customers are encouraged to review this page periodically.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, products, or services shall be subject to the applicable jurisdiction of the competent courts.

19. Business Address

Fieldforge Infra
House No. 290, Street No. 10,
Sector 8, Gurugram, Haryana, India